Shipping Policy for Aura Haven Store
Welcome to Aura Haven Store! We are dedicated to providing you with a seamless and reliable shopping experience. Below is our comprehensive shipping policy. If you have any questions or need further assistance, please contact our customer support team at info@aurahavenstore.com.
Shipping Destinations
Aura Haven Store ships to addresses within the United States and Canada.
Shipping Costs
Free Shipping : We are pleased to offer free standard shipping on all orders within the United States and Canada. There are no additional charges or hidden fees.
Shipping Protection: For added peace of mind, we offer shipping protection for an extra charge. This option covers your order against loss, theft, or damage during transit.
Processing Time
All orders are processed within 1-3 business days from the date of purchase. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
– United States: Free standard shipping typically delivers within 6-12 business days.
– Canada: Free standard shipping typically delivers within 6-12 business days.
Please note that shipping times are estimated and may vary due to factors beyond our control, such as carrier delays or customs processing.
Shipping Protection
For customers who choose to add shipping protection, this service provides additional coverage for your order during transit. Shipping protection details, including terms and conditions, will be provided at the time of checkout. We recommend opting for this service to safeguard your purchase against unforeseen issues.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track the status of your shipment on the carrier’s website. If you encounter any issues with tracking your order, please contact us at info@aurahavenstore.com for assistance.
Address Accuracy
To ensure timely delivery, please provide accurate and complete shipping information at the time of purchase. Aura Haven Store is not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses.
Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address, refusal, or unclaimed status, we will notify you via email. Additional shipping charges may apply to resend the package.
Contact Us
If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please do not hesitate to contact our customer support team at info@aurahavenstore.com. We are here to help and ensure your shopping experience with us is exceptional.